Get in touch

We’d love to hear from you

True Beauty is a small, founder-led brand formulated by hand in Ōtaki, Wellington. Every message is read personally. We aim to respond to all enquiries within 24 hours, every day of the week.

Common enquiries

Before you write

These topics are covered in our policy pages:

• Order tracking & delivery times — see Shipping
• Change of mind or damaged goods — see Returns
• Product ingredients or formulation questions — email us directly
• Wholesale or stockist enquiries — email us directly